Customer Service

Home >> Customer Service

Offering modern, precise and efficient services for customer is an essential complement to the high-quality and high-performance machines supplied by the company. Right from the first contact and throughout the commercial relationship, we are always by the customer’s side.

Providing pre-sale advice to find out the right solutions and select the appropriate machines.


Sending engineers to customer site help for machine installation, operator training and technical know-how transfer when machines are purchased.


Providing online after-sale technical support for quick problem shooting, respond to customer request for spare parts and assistance in a timely manner.